Contact Us

#Email Address

📧 Contact Us

info@ukcalculator.uk

This is the official contact email for all UK Calculator inquiries.

#What You Can Contact Us About

We welcome emails for the following purposes:

💬 General Support

  • Questions about how calculators work
  • Help with calculator errors or unexpected results
  • Technical issues or bugs
  • Feature requests or suggestions

💡 Feedback

  • Suggestions for new calculators
  • Improvements to existing calculators
  • Accessibility issues or concerns
  • General feedback about UK Calculator

⚖️ Legal and Data Requests

  • UK GDPR rights (data access, deletion, portability)
  • Privacy policy questions
  • Copyright or intellectual property inquiries
  • Legal notices

♿ Accessibility Reports

  • Report accessibility barriers
  • Screen reader compatibility issues
  • Keyboard navigation problems
  • Color contrast or readability concerns

#Expected Response Time

We aim to respond to all emails within 2-3 business days.

Response times may vary based on:

  • Support Requests: 1-2 business days for general questions
  • GDPR Data Requests: Up to 30 days as required by UK GDPR
  • Bug Reports: 2-3 business days for acknowledgment, fix time varies
  • Accessibility Issues: 2-3 business days for acknowledgment, prioritized for urgent fixes

Note: We operate during UK business hours (Monday-Friday, 9am-5pm GMT/BST). Emails sent on weekends or UK public holidays will be answered on the next business day.

#Data Protection Notice

When you email us, we collect and process your personal data.

Information we collect from your email:

  • Your email address
  • Your name (if provided)
  • The content of your message
  • Any attachments you include

We use this information solely to:

  • Respond to your inquiry
  • Investigate and resolve issues you report
  • Comply with UK GDPR data requests

We do NOT:

  • Share your email address with third parties
  • Add you to marketing lists
  • Send unsolicited emails

Your email data is retained for 12 months, then automatically deleted unless required for legal compliance.

#What We Don't Provide

Please note: UK Calculator does NOT provide:

  • Financial Advice: We cannot advise on specific financial decisions. Consult an Independent Financial Adviser (IFA).
  • Tax Advice: For tax planning, speak to an accountant or tax adviser.
  • Legal Advice: For legal matters, consult a solicitor.
  • Mortgage Recommendations: For mortgage products, speak to a mortgage broker.
  • Guaranteed Results: Our calculators provide estimates only. Actual outcomes may differ.

See our Disclaimer for full information on calculator limitations.

Thank you for using UK Calculator. We look forward to hearing from you!