Contact Us
#Email Address
📧 Contact Us
This is the official contact email for all UK Calculator inquiries.
#What You Can Contact Us About
We welcome emails for the following purposes:
💬 General Support
- Questions about how calculators work
- Help with calculator errors or unexpected results
- Technical issues or bugs
- Feature requests or suggestions
💡 Feedback
- Suggestions for new calculators
- Improvements to existing calculators
- Accessibility issues or concerns
- General feedback about UK Calculator
⚖️ Legal and Data Requests
- UK GDPR rights (data access, deletion, portability)
- Privacy policy questions
- Copyright or intellectual property inquiries
- Legal notices
♿ Accessibility Reports
- Report accessibility barriers
- Screen reader compatibility issues
- Keyboard navigation problems
- Color contrast or readability concerns
#Expected Response Time
We aim to respond to all emails within 2-3 business days.
Response times may vary based on:
- Support Requests: 1-2 business days for general questions
- GDPR Data Requests: Up to 30 days as required by UK GDPR
- Bug Reports: 2-3 business days for acknowledgment, fix time varies
- Accessibility Issues: 2-3 business days for acknowledgment, prioritized for urgent fixes
Note: We operate during UK business hours (Monday-Friday, 9am-5pm GMT/BST). Emails sent on weekends or UK public holidays will be answered on the next business day.
#Data Protection Notice
When you email us, we collect and process your personal data.
Information we collect from your email:
- Your email address
- Your name (if provided)
- The content of your message
- Any attachments you include
We use this information solely to:
- Respond to your inquiry
- Investigate and resolve issues you report
- Comply with UK GDPR data requests
We do NOT:
- Share your email address with third parties
- Add you to marketing lists
- Send unsolicited emails
Your email data is retained for 12 months, then automatically deleted unless required for legal compliance.
#Full Privacy Policy
For complete details on how we handle personal data, see our Privacy Policy.
The Privacy Policy covers:
- Google Analytics and AdSense cookies
- Your UK GDPR rights (access, deletion, portability, objection)
- How to lodge a complaint with the ICO
- Third-party services and data sharing
#What We Don't Provide
Please note: UK Calculator does NOT provide:
- Financial Advice: We cannot advise on specific financial decisions. Consult an Independent Financial Adviser (IFA).
- Tax Advice: For tax planning, speak to an accountant or tax adviser.
- Legal Advice: For legal matters, consult a solicitor.
- Mortgage Recommendations: For mortgage products, speak to a mortgage broker.
- Guaranteed Results: Our calculators provide estimates only. Actual outcomes may differ.
See our Disclaimer for full information on calculator limitations.
Thank you for using UK Calculator. We look forward to hearing from you!